SHIPPING & RETURNS
Please note that as a small independent company, we are only able to ship orders on select days of the week.
Normal post and packaging days are a Monday and Wednesday, however this is subject to change. Therefore, we kindly ask that you allow 7 working days for delivery on UK orders.
All UK orders are shipped using Royal Mail. Depending on your order, some items will need to be sent as separate parcels, so please don’t be alarmed if one item arrives before the other - this is perfectly normal.
You can return any item for a refund (provided it is in an unused condition) within 28 days of receiving your original order, but we must ask that you cover the cost of return postage. If you wish to exchange for a different size, we must kindly ask that you return the unwanted size for a refund and place your order again for your required item.
Please ensure that when returning items, that you use a trackable or signed-for service and it is your responsibility to ensure that items are packaged properly. We cannot take responsibility for items that are lost or damaged on their way back to us. All items will be inspected on return. Our return address is Clearwater Angling. FLE Fishery. Green Lane. Ampfield. Hampshire. SO519BN.